HongEn after-sales service team has always put customer satisfaction as the first, with the professional knowledge and enthusiastic attitude for customers to provide quality and efficient service, to provide customer's production run may rely on the strong support of.
24/7 round-the-clock technical support, 2-4-6 response speed.
The service is within 2 hours of the city.
Service points arrive within 4 hours of the province.
Service points arrive within 6 hours.
We promise:
1. Installation and debugging of the equipment sold for free.
2. Training technicians free of charge.
3. In the warranty period, except for the factors of man-made damage and force majeure, the quality problems of the equipment itself shall be free of charge for maintenance and materials.
4. We provide long-term technical support, and we only charge the cost (China) if we need door-to-door service.
5. We have enough spare parts and standard parts in stock. If customers need to order spare parts, we can provide them in time.